del Lago Resort & Casino Selects Playersoft to Boost Loyalty and…

Del Lago

Playersoft is unequivocally going to assistance us strike a target

del Lago comparison a Group Manager™ concentration to enhance their enthusiast services footprint and yield a best probable knowledge to Players who arrive during a skill with groups. With a designation of a platform, del Lago’s staff will have a ability to fast routine and lane guests, yield incentives as good as enroll or reprint player’s cards for congregation who arrive on licence buses. What’s more, a concentration bypasses a need for players to wait in line during a Players Club or during Kiosks, that allows guest to lay during their favorite casino diversion as shortly as they arrive.

Playersoft Technologies’ award-winning Host Player Management CRM™ concentration will also be deployed during del Lago Resort Casino. With a use of HPM, del Lago’s Player Development and Guest Services staff will have a extensive mobile CRM apparatus to keep them connected to active congregation in real-time. providing them with good enthusiast use while they are in chair during a game. HPM gives Hosts entrance to all accessible enthusiast data, charity a best customized knowledge for a guest and a reduced effort for a Host. HPM also allows Hosts to set strike reminders, send email and content messages to congregation as good as emanate incentives. The concentration gives del Lago a rival advantage when it comes to a enthusiast knowledge by providing an on-the-spot enthusiast service, that goes over attention best practices in a casino space.

“From a unequivocally beginning, a concentration has been about formulating a good knowledge for all congregation who revisit a skill and Playersoft is unequivocally going to assistance us strike that target,” pronounced Director of Player Development, Jimmy Wilmot. “The Group Manager app will concede a guest to explain their offers, skip a players bar line and go true to a casino building and a Host Player Manager app will assistance a actor growth organisation yield a best use possible,” he added.

Description of Group Manager™

Group Manager™ uses both desktop and mobile components to automate each aspect of organisation management, from train trips to estimate other vast groups such as concerts events. Offers check-in, enrollment, label reprint, and reporting. With real-time monitoring, Operators can perspective organisation re-investment, analytics and ROI. Group Manager™ eliminates lines with a quickest check-in of any organisation government module available.

Description of Host Player Management CRM™ (HPM)

A state of a art CRM and Business comprehension apparatus grown privately for Casino hosts and other staff. Uses desktop and mobile inclination to support Player Development and Guest Services with logging daily actor contacts, display real-time views of gaming activity and other featured views of a casino’s many valued guest. The mobile concentration keeps casino Hosts on a building and out of a office, building improved attribute with players to secure a lapse outing and extend their play. The Host Player Management System harnesses a energy of providing VIP turn enthusiast service, all in a palm of Host’s hands.

“We are truly vehement to have this event to work with a del Lago Resort Casino. We cruise ourselves propitious to have them as a valued enthusiast and we’re looking brazen to stability a clever partnership with them into a future,” mentioned Tony de Leon, President of Playersoft.

About The del Lago Resort Casino

del Lago Resort Casino is a $440 million casino, 205-room hotel and sauna in Waterloo, New York. The goal behind del Lago Resort Casino has been to act as a gateway to a Finger Lakes region, leveraging a healthy beauty and singular offerings while enhancing tourism. del Lago Resort Casino facilities 1,956 container machines and 99 gaming tables, including 14 poker tables; award-winning Portico by Fabio Viviani, a grill portion with a worldly take on Old World Italian-inspired dishes and spirits; 4,200-square-foot food court; The Vine, a 2,400-person party center, bar and restaurant; Farmers Market Buffet, featuring locally sourced comfort dishes and Centrifico, a bar/lounge area in a core of a gaming floor. The hotel wing facilities The Sociale Café Bar, portion “gastro spa” cuisine and beverages, Lavazza Italian coffee shop, portion homemade pastries and gelato and a 14,000-square-foot European-style Spa del Lago. For some-more information, revisit

About Playersoft

Playersoft Technologies focuses on formulating systems to streamline all aspects of a fast-moving casino industry. Playersoft Technologies was determined with a goal to assistance casino operators urge a players gaming experience, boost actor influence and urge profitability.

Playersoft Communication Contact:

Jatonia Ziegler 702-683-4766 — csmarketing(at)

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