Zappix On-Demand Customer Service Solutions yield digital self-service patron caring and allow companies to yield multi-channel entrance to their customers.
BURLINGTON, Mass. (PRWEB)
May 22, 2019
The personality in On-Demand Customer Service Solutions including Visual IVR has sealed a new multinational B2B client. As partial of a B2B corporation’s digital mutation and patron use alleviation programs, Zappix will exercise and launch visible patron use portals and digital self-service tools.
“We are vehement to work with a patron to renovate their patron knowledge (CX) and yield a some-more beguiling user tour while modernizing this B2B’s patron use process,” pronounced Yossi Abraham, Zappix president. “Zappix On-Demand Customer Service Solutions yield digital self-service patron caring and concede companies to yield multi-channel entrance to their customers.”
Zappix solutions will assistance a new B2B client:
- Improve consumer knowledge (CX)
- Digitize unwieldy workflows
- Automate and streamline several patron use functions
- Provide new digital channels for patron interactions
- Provided combined rendezvous opportunities between a B2B and a clients
- Lower bottom line patron use costs
- Modernize a altogether patron journey
On-Demand Apps and Zappix Visual IVR Solutions broach fast, simple, programmed patron use capabilities permitted from some-more digital channels 24/7.
Zappix delivers On-Demand Customer Service Solutions: Visual IVR, On-Demand Apps, Outbound Engagement and Robotic Process Automation (RPA). The cloud-based solutions urge a patron tour during hit core interactions. The open height enables workflow automation, fast deployments, and seamless formation to back-end systems (CRMs, ERPs, etc.), and IVRs, and provides a extensive Analytics Suite.
The Zappix resolution provides poignant advantages and ROI: shortening costs by augmenting containment rates for hit centers, improving patron knowledge and Net Promoter Score (NPS), formulating new income opportunities regulating targeted promotional banners and automation of income generating use-cases.
To learn some-more about Zappix, go to: http://www.zappix.com.
Johnny Rosa, Marketing @ Zappix
+1 (781) 739-2770