As ServiceNow continues to reinforce its position as the leading provider of automated workflows for IT and customer support, we continue to focus on providing a more customer-centric and data-driven experience with our ‘voice to action’ platform for ServiceNow.
Rockville, MD (PRWEB)
October 03, 2017
3CLogic, a leading provider of cloud call center software for the enterprise market, today announced its sponsorship of ServiceNow’s annual NowForum series for the Americas. The company will be exhibiting at both the Washington D.C. and New York events to be held on October 10th and 17th this year.
NowForum is a complimentary single-day event during which attendees will learn best practices from notable keynotes, network with ServiceNow peers, and gain access to leading ServiceNow partners and solutions. As an exhibitor, 3CLogic will showcase its newest ServiceNow certified Computer Telephony Integration (CTI), including intelligent Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Click-to-call, Skills-based Routing, configurable Call Recording, Chat, Real-time Reporting Analytics, Dynamic Scripting, and more.
“As ServiceNow continues to reinforce its position as the leading provider of automated workflows for IT and customer support, we continue to focus on providing a more customer-centric and data-driven experience with our ‘voice to action’ platform for ServiceNow,” explains 3CLogic CEO, Denis Seynhaeve. “We look forward to the NowForum events to showcase the very latest in integrated CTI for ServiceNow while sharing how existing customers are successfully leveraging the combined offerings today.”
For more information and event details, visit the NowForum page.
3CLogic is a leading provider of cloud call center software, providing a seamlessly integrated multichannel and Computer Telephony Integrations (CTI) platform for today’s enterprise businesses. Designed to complement existing operational workflows and various systems of record (CRM, Ticketing, etc.) 3CLogic provides a unified 360-degree view to optimize and analyze client interactions for either sales, customer support, or call center organizations. With active deployments on four continents, 3CLogic leverages its unique architecture hosted on Amazon Web Services (AWS) in either its Pure Cloud or Hybrid Cloud (ie: integration with Cisco, Avaya, etc.) offerings while delivering market-leading security, scalability, system flexibility, and reliability. For more information, please visit http://www.3clogic.com.